Vietnam Travel FAQS

The list of FAQs for Sapa.

*Will it be cold in Sapa?*

The average temperature in Sapa during the winter months (November to March) is about 10 degrees celsius. During this time it would be wise to bring a good jacket and be well-layered. It is highly recommended to not bring cotton clothes in the winter months if possible.

We have experienced Sapa even with snow during the winter time. This is quite rare, however global climate change is making it harder for us to predict the weather. In recent years, the coldest temperature we have experienced has been 3 degrees celsius. These cold days never last long. Usually in about 2 ? 3 days the sun comes out and the temperature begins to rise.

If you are trekking to the remote villages, please note that the temperature in the village is always warmer than in Sapa, about 3 ? 7 degrees different.

*How does sleeping work in the homestays?*

Most of the family goes to bed early although one will stay up until everyone goes to bed. Having your flashlight close to your bed is a good a idea as the light switches are sometimes in odd place. Expect roosters to begin the day at about five o?clcok in the morning. By 5:30 a fire has already been lit to boil water.

*How do I prepare before going to the homestay?*

First off, you should go for a few walks before going trekking as it will help you get your legs back.

For the homestay, there is not much preparation. Making sure that you have packed everything you need to make your stay more confortamble is most important. Bring a small bag with the clothes change of clothes.
You should bring something warm, as the nights will cool off, sometimes dropping as mush as ten degrees. Other things you might want to bring with you are a mirror, toilet paper, your favorite tea or snack, flashlight, and a book.

Further preparations to make your stay even more special would include learning a short song to sing after dinner. It is a cultural tradition to sing after dinner, and if you start off by saying you would like to sing a song, then all the better. You can bring gifts for the homestay owner, things like pens, pencils, and books. Other great things to bring with you to the homestay, and all over asia, are pictures of your home, you and your family. The pictures always become a great conversation piece.

*What kind of food will we eat at the homestay?*

There will be a range of food at the homestay. For dinner there will be a mix of traditional Dao and Vietnamese. We bring a lot of food in from Sapa to share with the family and everyone gets a chance to share in the cooking. For breakfast, pancakes and bananas have become very popular among the trekkers and homestays, although if you wish to have a traditional Dao breakfast that can be arranged. It is usually rice, and an egg and some vegetables.

*When is the best time to visit Sapa?*

The best time to visit Sapa is from April to September. Although, each season has its own special qualities and surprises.

During this period the temperature ranges from 15 ? 25 degree Celsius. It is not rainy season in Sapa so the trekking routes are dry and bear which means added opportunity to do longer treks, and possibly conquer Mount Fansipan. During the winter months, the temperature is much cooler and it is advised to bring a some warmer clothing (good waterproof jacket, sweater, wool socks). Also, during the winter months there are periods of light rain and heavy fog. This puts Sapa in the clouds and allows for some fantastic photo opportunities.

Tip:  If you can?t visit Sapa during the optimum months, we have some alternatives near Hanoi, such as our trekking and homestay tours in Mai Chau, offering the same excellent value.

*What types of activities should we expect to be participating in at the homestay?*

There is a wide range of activities that we have participated in. Some of our guests have gone out in the fields and actually got into the mud and planted rice. Others, have befriended one of the young women and was taken to her house to have tea. Sometimes the guest are up for some more trekking and we go for a short walk in the mountains.

And, others prefer to just sit and relax. Helping out with the cooking and some of the chores is encouraged so that you can get a better understanding of local life.

The people at the homestay are quite shy. Especially with their English. They can speak a little English and actually it is enough to have a conversation. Although, they do need some encouragement. We ask you to be active in communicating with the family, asking them questions about their lives. They are always happy to answer, often showing you and getting you involved in order for you to better understand.

*Are we sleeping with the family at the village in the same house? Do we eat with the locals at the homestay?*

Yes we will stay with the family in the same house providing we are a group of less less than 4. If we are more than four we will divide into smaller groups and stay with multiple neighboring families with homestays.

We will normally enjoy dinner and sleep with one family, but sometimes, the neighbors want to share the tourism benefits equally, then cooking and eating is at one house but sleeping is at another.

*What kind of shoes should we use for trekking in Sapa?*

There are different types oftrekking in Sapa and its surrounding mountains, so when booking Sapa tours or Vietnam tours including Sapa, you will need to check with our travel consultants to see which kind of shoes will work best.

For the light or easy trek, we recommend using good sandals or walking shoes, but for intermediate and hard trekking trips, we have to use really good shoes or sport shoes which must have really strong grips for hiking up and down. Many of our past clients use their expert hiking boots which often become very muddy in rainy weather. The best footwear during periods of rain are definitely the local rubber boots bought at the local market for about 60 000 VND or $4 USD. They grip in mud and do not cause blisters. Although, these boots do not breath at all.

*How do you define: easy trek, medium & hard trek?*

Trekking : Is a category of adventure travel, typically involving visits to remote areas, with overnight lodging in tents or other minimal accommodation. It is less strenuous than hiking but more strenuous then walking.

In comparison to trekking in Nepal or India, the trekking in Sapa is easy. But, because of the rapid weather changes, and the severe ups and downs on some of the trails; we have to classify the trekking as moderate. Please be aware of the time it takes to reach each destination so that you can confirm that it will suit your abilities.

Easy trekking: Harder than walking, trekking trail is not steep, has some ups and downs, often in a short time.

Medium trekking : Trekking trail has ups and downs, but not so steep. Trail will become more difficult in poor weather.

Intermediate to Hard trekking : Trekking route has a steep incline and often is off road in remote areas, very difficult during periods of rain.

Every situation depends on weather, especially in Sapa.

Tip: We can always tailor the trek to adapt to the weather changes, sometimes you would like to hire the support jeep / vehicle to bring you from point to point, and this is possible with our service at a reasonable extra.

*Is there anywhere in Sapa or Lao Cai, that we can get changed, have a shower, and leave our luggage before our trek?*

Yes, for your comfort, we have arranged a clean place at a Sapa hotel for you to shower and take a short rest. Breakfast is at the restaurant in the same place. For your convenience you may also store your bags at the hotel. We will check out of the room you use to shower the same day ? unless otherwise planned in your itinerary.

There is also a good place in Lao Cai for a shower and breakfast in case you have decided to not travel to Sapa that day (e.g. travel to Bac Ha Sunday market).

Tip: The place for shower and changing is not for sleeping the whole day, it?s just available for a short rest and shower before you start
your trek.

*Will your local guide be waiting for us at the train station of Lao Cai?*

Yes, your guide will be waiting outside the train station with a sign with your name on it. Together with your driver they will take you safely to Sapa. The guide that we use is a local guide from the Sapa area.

We provide telephone numbers of our local guides and tour  operators in advance, just in case.

*How far is it from Lao Cai to Sapa and by what means of transport?*

It is 38 km from Lao Cai to Sapa. The road constantly zigzgs its way uphill as soon as you leave Lao Cai. We gain about 1000 m in elevation and reach Sapa town at 1600 m. On route the views are spectacular.

The entire journey is comfortable by AC van or car. Our driver will have you in Sapa in about one hour.

*Any other means of travel to Sapa except train?*

Sapa is a popular destination in the Northwest territory of Vietnam, with beautiful scenery, fresh air and wild green hills. There are plenty of methods to go to Sapa and vice versa such as: train, bus or even motorbike.

Tip: Night train is still the best choice for you totravel to Sapa

*Is there a day train to Lao Cai (Sapa)?*

There is one train that journeys from Hanoi to Lao Cai and vise-versa in the day, but there is no sleeper train during the day. It only has seats and no air-conditioning. We recommend to not take this train.

Tip: We highly recommend taking the night train as it will save you time better spent visiting more places in Sapa.

*Is there a sleeper train to Sapa? What is it like?*

Yes, there is a night train to Sapa. The train offers a range of seating types but we at Sapa Trekking Homestay only use the air-conditioned soft sleepers for our guests. There are four berths in each cabin, two lower and two upper. The beds are soft, clean and come with a blanket and pillow. The beds are sometimes a bit small for some Westerners, but all of our guests have managed fine.

Each cabin locks on the inside for security and has a fair amount of room for luggage storage under the beds and above the door.

This cabin is standard level and used for 4 people sharing. If you would like to splurge and go first class or VIP cabin for 2 people, please ask your travel consultant for more details.

The train itself does not go fast and takes about 9 hours from Hanoi to Lao Cai (about 330 km). In comparison to other trains it is not too noisy, although some people bring earplugs, especially if they are in the hard-sleeper class. Toilets are available on each coach. It is advised to bring your own toilet paper.

About half the time there is a dining car on the train. Just recently we have noticed that they have replaced the dining car with another passenger coach. Thus, it is advised to bring water, snacks, or anything else you may want to eat for the journey.

Note: Please be aware that Vietnamese train is just standard level; it can never be compared with Western trains.

*Before our night train to Sapa, do you have a place where we can leave luggage?*

Most hotels will offer a place for you to keep you luggage. It is recommended that you also extend you stay at your hotel for the  day that you leave to Sapa. It is great to have a little rest and a shower before getting on the night train!

Tip: If you are heading to Sapa for trekking, we suggest that you travel light for an enjoyable time./

*What to do in Sapa?*

There are lots of things for you to do in Sapa, some of the most favorite activities are trekking, cultural travelling, home stay, biking, shopping at ethnic minority markets and street food.

Trekking: Sapa is the ideal place for trekking lovers. There are many trekking routes available for travelers, from easy ones such as some walk around the town, visiting some tribal villages to the great achievement of climbing to the top of Fanxipan at the height of 3,143 meters above sea level. On the trekking routes, the beautiful  scenes of valley, terraced rice fields and numerous fantastic attractions won’t let you down.

Cultural travelling: Sapa is the home of many ethnic groups, visitors can have the chance to combine some sort of cultural travel tours with their trekking. There are many cultural spots waiting for your exploration.

Home stay: This is really an excellent experience that you will always treasure. Travelers are offered to share the house with the local residents, who are a part of the ethnic minorities in Vietnam. You  will have chance to know more about their authentic lives, cultures  as well to try some traditional dishes and of course, enjoy the omfortable stay.

Shopping at ethnic minority markets & enjoying street food: If you are looking for some good food, Sapa won’t disappoint you. Many  delicious dishes are served at hotels and restaurants around the town. Wandering along the streets, you will have chance to discover the great street food there.

*What is special Colorful market available?*

Coc Ly Market (Available on Tuesday only)
Cao Son Market (Available on Wednesday only)
Lung Khau Nhin Market ( Available on Thursday only)
Can Cau Market (Available on Saturday only)
Bac Ha Market  (Available on Sunday only)
Muong Hum Market (Available on Sunday only)
Muong Khuong Market (Available on Sunday only)

*How long in advance should I make the reservation?*

Most our tour posted on our site are filling out fast, for the quality of service and low price offered. We suggest you to make the reservation as soon as possible, especially if you are planning to travel in high season months from September to December. Planning your trip ahead will save you time and hassle.

*What if I want to cancel my booking?*

Please advise us when you decide that you need to cancel your booking, please notify us immediately by email. We do not accept cancellation notice by phone or any other means for verification reason.

*What does the listed price include?*

All prices listed on our site already entrance and sightseeing fees, guide , train ticket, half meals or full meals and government taxes (this will be noted case by case on the detail email) The listed price does not include the peak season: National Days, New Year and Christmas surcharge, personal expense and tips.

*How to reserve for the trip to Sapa?*

Please send us the confirmation via email after you agree with our offer price. Make the deposit payment via our payment link or as our sale’s instruction.

*How can I provide hotel information in Hanoi to be picked up?*

You can provide at the time of booking process or provide it after that (before 3 days the trips depart is highly required to be picked up smoothly)

*Will I be traveling on a private tour or in a group?*

Sapa tour have both private tour and group tour, this will be advised at the time of your enquiry. or if you travel with a big group or a family, please advise us your specific enquiry then we will know how to advise you which one is the best?

If you didn’t find the answer to your question here. Don’t hesitate to contact us by filling in the form on the contact-page our send an email to sapabustours@gmail.com

Sapa Bus Tours Teams

Vietnam Travel FAQS

How can I get more information?

You can tell us more about your requirement. We can provide you with comprehensive, useful and most update information by fax or email. Our friendly and professional staffs have in depth local knowledge and experience of the trips we offer and can provide helpful advice and practical travel tips. They are pleased to help you or your travel agent selects your holiday. This is one reason why most our passengers join us through personal referrals or have had a great experience with us before.

How fit do I have to be?

Our trips are first and foremost fun, educational and engaging and can be undertaken by anyone in good shape. All our trips are graded, thus helping you to choose a suitable trip. Bear in mind that our tour products have a wide range from easy touring to physically challenges, not to mention adventure trekking, sea kayaking and mountaineering trips. For those who would prefer a less active holiday, or sign up for special interest trip, family vacation please does let us know. We take pride in tailor made holiday and able to come up with interesting program.

When is the best time to travel Vietnam?

The climate in Ho Chi Minh City and elsewhere in the south is hottest and most humid in March and April. The dry season runs from November to April and the rainy season from May to October. In the north, the wet season is from May to September; December to March is the driest months.

What the accommodation like?

Hotels range from budget to five-star. While deluxe properties are located only in the major cities, the charm, and quaint local family run accommodations with varying levels of private facilities can be found through out the country. Vietnamtypical Travel constantly stays abreast of hotel developments in order to offer our clients the best available.

How safe is it?

Above all, your well being is of paramount importance on all our trips. Our local staff constantly reviews every aspect of your adventure and our expert guides are fully conversant with the demands of traveling in remote and isolated regions.

What about travel insurance?

Travel insurance is compulsory for any participant. It is advised that all travelers should have travel insurance covered before your departure. This will be really helpful in case of medical emergency evacuation. It is with go safe. The travel insurance will cover against Hospital and Medical expenses, the cover relates to expenses as a consequence of accidents occurring to the bearer during the period of Insurance and/or unforeseen illnesses which arise during that period as well.

Do I need to have some vaccination before the trip?

No vaccinations are officially required by the Vietnamese authorities, however immunization against cholera, hepatitis, typhoid, tetanus, polio and Japanese encephalitis is advised. Please consult your doctors for further medical advice. Also plan to bring mosquito repellent. Wearing long-sleeved shirts and slacks from dusk onward and avoiding perfume is also recommended. In addition to an ample supply of any prescription drugs you are taking (and a prescription which can be filled in case your pills go missing) bring medicines for: Headaches, diarrhea, constipation, insect bites, sore throats, eye drops, cuts, etc. Medical standards outside Hanoi and Saigon, Siemreap and Luangprabang are lower that those found in western countries.

What about the food drink ?

We recommend you drink the bottled water or clean your teeth and advise against drinking tap water in Vietnam, Lao and in Cambodia. Normally the bottled water provided on a complimentary basis by most hotels and tour packages and is otherwise inexpensive and readily available.

Can I have vegetarian food and western food there ?

Yes, the vegetarian is widly available in these countries. Vegetables and vegetarian dishes feature prominently in Asian cuisine, though even vegetable dishes may use fish sauce as a base so if you are a strict Vegetarian it’s a good idea to ask about the ingredients used before. Western food is only available in big cities though is generally more expensive than local.

Can you accommodate special dietary requirements or allergies ?

Yes, Generally we can accommodate special dietary requirements and allergies. However you need to give us the detail of your need, even non-seafood dishes may feature shrimp or fish sauce as a base so that we can give to the restaurant staff.

What general food and water precautions should I take?

We advise you to use bottled water, even to clean your teeth. Always wash your hands thoroughly, particularly after handling local money. Ensure meats are thoroughly cooked. It is not necessary to avoid salads and herbs out of hand but remember uncooked foods do carry a greater risk. In general, establishments that cater to Western tourists make their own ice on the premises from bottled water. Elsewhere, ice is made from filtered water that is delivered in blocks from local factories. If in doubt as to the origin of ice, it’s a good idea to ask.

Who is my guide?

Positive feedback from our clients validates our policy of employing local people as guide. Our guides are open-minded, qualified and enthusiastic young people who can accommodate your travel needs and provide you – the traveler, with first-hand knowledge of local history and culture. They are also curious about foreign culture and are keen to engage in cultural exchange with visitors. They are there to make your trip a success.

What is included in my trip?

Pending on specific trip our inclusions may vary from trip to trip, as an indication we include accommodation in clean, friendly located hotels with local character where possible on a double/ twin shared basis with daily breakfast; all transfers & transportation including boat ride, train journey if any; experienced English speaking guide; domestic flights where specified in the itinerary; food as stated in the trip; other specific arrangement for special interest tours.

Are children charged the full room rate?

Rates are normally reduced for children under the age of 12 years.
Are there any hidden cost or extra charges?Good question! Most of our tours include all transport, meals, accommodation and much of arrangement and service you will need in the tour the cost is a little to spend. Read though the inclusion, exclusion portion and you will find more specific about it. Compare our quality, inclusions and daily rates our holidays offer good value for money.

What is the local money called? Can I use credit cards and travelers check?

Vietnamese – Dong
Credit Cards
In Viet Nam credit cards are accepted at most hotels and better restaurants and shops.
Travelers Checks
In Viet Nam traveler’s cheque is accepted in the big cities but when you change it you need to bring along your passport
ATM Machines
In Viet Nam: available in most of the major cities.

How can I make a booking?

Booking can be actually made on line. Once you are interested in the trip, you then can go ahead and sign up the tour by sending us by fax the completed reservation form so that we could process your booking. In case you won’t find any option that matches your expectation or you want to follow your own itinerary, then do not hesitate to fill the customized trip form and forward it to us. We will work it out and tailor your trip to just what you long for.

How can I apply for a visa?

Visitors must obtain visa approval prior to entry. We offer the visa approval service.

More Questions?

Please do contact us and let us know your question or concern, we will get back to as soon as possible!